The short version
- In the app: Settings › Delete Account, then type your invite code to confirm.
- Without the app: email support@blimp.party and we'll do it for you.
- It can't be undone. Deleting your account doesn't cancel Blimp+; cancel that with Apple or Google Play.
In the app
- Open Blimp and go to the Settings tab.
- Scroll to the bottom and tap Delete Account.
- Type your invite code (it's shown on the screen) and tap Delete My Account.
Your account is deleted straight away, and you're signed out.
Without the app
If you've deleted Blimp or lost your phone, email support@blimp.party with the subject "Delete my Blimp account". To help us find your account, include your invite code or your name in Blimp, and write from the email address you used to sign in with Apple or Google if you can (an Apple one may be a private relay address). We may ask a question to check the account is yours, then delete it within 30 days and reply to confirm.
What's deleted
- Your profile and name, your current Blimp, your Trail and your Quick Blimps.
- Your connections, nicknames, pins, initials, mutes and blocks.
- Cheers you sent and received.
- Your sign-in with us and any devices registered for notifications.
- You leave all your groups. Groups you own pass to their longest-standing member.
You disappear from everyone's app and widget. Their phones may show your last Blimp until their widget next refreshes.
What's kept, and for how long
- Retired codes. The text of invite codes you used stays retired so nobody else can claim them. It is no longer linked to you, and is kept for as long as Blimp runs.
- Purchases. Apple or Google keeps its own record of your Blimp+ purchases. Our subscription provider, RevenueCat, keeps the purchase history for the anonymous account id it knew you by, as its records require.
- Safety records. Reports you made about others stay, without your name. If people reported you, or we acted on your account under our Terms, we keep that record (the reports, what we removed and why, and your Sign in with Apple identifier) for up to two years, so we can handle appeals and stop someone from returning to abuse others.
- Backups and logs. Copies in our database backups and server logs are deleted as those expire, within 30 days.
To also remove Blimp from your Apple Account, go to iPhone Settings › your name › Sign in with Apple › Blimp › Stop Using Apple Account.
Questions
Email support@blimp.party. Our Privacy Policy has the details.